faqs

wholesale

yes! we do accept wholesale orders on most merchandise, please send an email request to maya@juniperandfir.com to receive a line sheet along with our wholesale policy.

unfortunately, as of right now we are unable to do any consignment. all pieces are handmade to order and we do not carry any heavy stock to be able to accommodate this.


shipping

since each piece is handmade to order please check in the item description for the amount of time it will take to create before it can be shipped out. each has a varied 'lead' (the amount of time it takes to make before it is shipped) time, please double check that the timeline works for you and your needs before placing the order.

all orders ship via usps priority mail; international packages ship at a $45.00 flat rate and $5.00 for each additional item.


returns

sorry, all of these pieces are handmade to order, because of this, returns and exchanges are not accepted. once items have shipped they are the responsibility of the purchaser. 

if you receive an item that seems to be defective please contact me within 7 days of shipment arrival. photos and/or returning the item for inspection may be requested to assess any damages or defects. together we will discuss a solution.


custom

yes, i would love to make you a custom order! please provide inspiration photos and be prepared to discuss what you would like in detail. orders will be assessed based on time and supplies and then you will receive a pricing quote. all custom orders require a 50% deposit and the remaining 50% +shipping fee to be paid once the item has been shipped from the studio. email maya@juniperandfir.com for custom orders.